How long do presentations last?
Sessions are 90 minutes — longer than at most conferences (though we’re flattered to see other event organizers have started including longer sessions). The few panels we do have are generally even longer — so that everyone has time to share their insights.
Speakers are asked to prepare remarks for only half of their allotted time so that there is plenty of time to engage in conversation with delegates. Attendees ought to be prepared to ask thoughtful questions and engage in meaningful discussion.
Will presentations be available?
We encourage speakers to leave their PowerPoint presentations at home, unless a video presentation will genuinely add value to the session. That lets everyone focus on the discussion, not a screen.
Will I get a receipt for my registration fee?
If you registered and processed your payment online, or by phone, a receipt of your payment will be emailed to the address provided at the time of payment. We do not issue individually-addressed invoices or receipts.
If you completed your payment through bank transfer, your bank will provide proof of the transfer.
If payment was made using another person’s credit card, our records will reflect that person’s name, instead of yours. Be sure to indicate — when registering and paying — who it is that will be attending.
Does registration include meals or hotel accommodations?
Registration fees include meals at the Congress, but do not include hotel, accommodations, travel or other expenses.
What is the common language spoken at the Congress?
The official language of the conference is English. All presentations and Congress-related materials will be in English.
Invitation letter requests
Confirmed presenters and registered delegates who require an invitation letter may contact us to request one.
Invitation letters are issued in the name of the person who registered. Requests for other people (supervisor, travel companion, relative, mentor, etc. are not considered). We do not assist with visa applications.
How do I get there?
Many airlines offer direct flights to Ottawa (YOW), and Via Rail provides frequent passenger train service to the nation’s capital.
If you’re flying Westjet to Ottawa between March 15 and 30 to attend the Congress, visit westjet.com/conventions and use Westjet Coupon Code 9W8V8NG to get 5% off Econo and 10% off EconoFlex and Premium fares for travel within Canada and 2% off Econo, 5% off EconoFlex and 10% off Premium base fares when traveling trans-border
Event Cancellations
PACC reserves the right to reschedule, cancel, and relocate the Congress, or reassign some or all presentations to online sessions, in the event of a natural disaster, terrorist event, illness or other unusual circumstances as determined solely at PACC’s discretion.
PACC reserves the right to modify, add to, or delete its policies and procedures at any time. Any such change shall not be considered a violation of the relationship between the PACC and conference participants, contributors, or sponsors. The PACC reserves the right to refuse service to anyone.