Temporary, full-time position (to December 2024)
Hybrid work model. Remote with travel to St. Catharines as required
If you’re a champion of best practices in all things privacy and access to information, this is a great opportunity to join Niagara Health’s Risk Management Department – at the St. Catharines Site – and play a key role with organization-wide impact.
Reporting to Legal Counsel, you will be primarily responsible for ensuring that Niagara Health (NH) is compliant with Ontario’s Personal Health Information Protection Act (PHIPA) and its Freedom of Information and Protection of Privacy Act (FIPPA), and for establishing and promoting best practices throughout the organization regarding privacy and access to information. Another key aspect of your role will involve developing and delivering privacy training programs and tools for Niagara Health’s PHIPA agents.
Expected to act as an expert resource on privacy and freedom of information (FOI) matters, you must be knowledgeable regarding health privacy principles, PHIPA, more specifically, access to information legislation, FIPPA (ideally) and/or the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), and the expectations of the Information and Privacy Commissioner of Ontario (IPC). As the successful candidate, you will establish, maintain and revise relevant NH privacy/FOI policies, practices and protocols, and liaise with the IPC. More specifically, as an FOI Privacy Specialist, you will:
- Ensure that NH is compliant with all applicable privacy and FOI legislation.
- Promote awareness of privacy and FOI programs and services to internal and external stakeholders.
- Develop and oversee process for addressing privacy complaints and inquiries.
- Investigate privacy breaches and incidents and recommend corrective action.
- Develop and maintain statistical framework for tracking all access and privacy requests and prepare annual privacy and freedom of information reports.
- Manage, coordinate and conduct privacy auditing and monitoring activities.
- Manage and contribute to the development and administration of NH privacy and FOI framework, policies and procedures.
- Act as a subject matter expert to NH management for organizational projects and conduct privacy impact assessments, as required.
- Assess program-wide and institution-wide issues that need to be modified in light of changes to legislation or regulation, IPC orders and/or guidance documents.
- Process all FOI and complex privacy access requests and ensure all requests are responded to within legislative timelines.
- Conduct contract review for privacy and FOI related clauses.
NOTE: NH is in the process of implementing a new health information system and, depending on internal resources, you may be required to devote a significant proportion of your time to this project.
To join our dynamic team as an FOI Privacy Specialist, you must be an experienced, flexible and self-directed professional and critical thinker with a knowledge base and skill set that include:
- A university degree in business, law, health administration or information/records management, preferred, or a combination of education and professional experience.
- A minimum of 3-5 years’ related experience in the privacy/FOI field.
- Awareness of, and demonstrated interest in, privacy and access policy, trends and legislative reform.
- Privacy Certification from a recognized association for privacy and freedom of information professionals (IAPP Canadian Certification (CIPP/C), preferred.
- Certified in Health Information Management. preferred.
- Hospital or healthcare experience. preferred.
- Evidence of effective customer service, relationship management, organizational, interpersonal, communication (both verbal and written), leadership, collaboration, judgment, critical thinking and decision-making skills.
- Tact and diplomacy.
- Ability to work effectively within a multi-disciplinary team with representatives from all levels of the organization.
- Flexibility, self-motivation and ability to work effectively with minimal supervision.
- Ability to maintain consistent, regular attendance.
- Experience with health research and quality improvement initiatives.
- Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.
Discover a team environment of Extraordinary Caring – and great quality of life
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.
We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.
Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.
To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.
For more information on Niagara Health, visit www.niagarahealth.on.ca. Please apply online, by Sunday, July 30, 2023, at:
Join us on twitter @ nhscareers
We are especially interested in connecting if you…
- Value diversity, equity and inclusion;
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
- Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas;
- Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.