In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Senior Privacy Specialist is responsible for leading the development, continuous improvement and integration of the Information Stewardship, Access & Privacy (ISAP) strategic vision into the practice and culture of the organization, in particular and as key priority, as it relates to advancing and embedding lawful and privacy engineered designs and practices into strategic initiatives associated with transforming health care, service and support models in a digital environment (e.g. Patient Portal using public cloud-based technology).
The Senior Privacy Specialist’s responsibility includes establishing and advancing strategic and tactical strategies and solutions that embed information access and privacy regulatory requirements, standards, best information stewardship practices and capabilities into clinical and business processes and into the design and function of various evolving and new information systems, including Island Health’s Patient Portal, the clinical transactional Electronic Health Record [EHR]), data analytical, and reporting systems that do or will utilize both public and private digital technologies (e.g. cloud) to transform clinical and business health care and services.
This is accomplished in alignment with privacy and information stewardship best practices, principles, legislation, and evolving provincial, national and international digital health and cloud service delivery standards, enterprise risk frameworks and policy.
The Senior Privacy Specialist liaises, educates and collaborates with organizational and provincial leaders, care and service providers to advance, execute and sustain prioritized common cross-health sector and organizational initiatives and ISAP strategic initiatives and plans. This includes developing internal and corporate policies, procedures, assessment and guidance tools, and informing legal agreements, to build and evaluate information stewardship and privacy-conscious practice capacity across the spectrum of impacted and evolving care and service models and activities.
The Senior Privacy Specialist is a subject matter expert in information privacy, stewardship, engineering privacy into digital health care and service solutions and is highly knowledgeable about and has experience with information security, technology, architecture and information flows associated with patient care and business activities. This position understands and anticipates information management trends that could affect harmonized or common cross-health sector initiatives and the organization and develops strategies to ensure the organization remains current and responsive to larger systems influences.
The Senior Privacy Specialist assists the Director to innovatively and continuously improve and evolve the core operations and mandate of the department and represents the Director and Island Health in provincial and local committees.
EDUCATION, TRAINING AND EXPERIENCE
A level of education, training and experience equivalent to a Master’s Degree in Health Information Science, Information Management, or a healthcare related field such as Nursing with privacy related certification (such as CIPM, FIP, CIPP/C, CIPP/IT or CISSP) in, or evidence of, continuing professional development in the area of information privacy, privacy and security enabling technology and information management. Evidence of cloud computing and cloud governance certification is beneficial. At least five (5) years progressive privacy experience in a complex health service system with a minimum of three (3) of those years at a strategic privacy leadership level. Understands data flows that support operations within and across the different strata or sectors in such organizations.
Experience with integrating and/or designing privacy and security enabling technologies, into enterprise clinical and business, reporting and auditing systems; strategic planning, policy, procedure and tools development, and implementing and supporting transformational change.
Experience with developing, maintaining and using databases (such as SQL and ORACLE), websites and communication tools (such as SharePoint). Working knowledge of architecture, messaging and nomenclature standards related to the configuration of semantically and technically interoperable information solutions. Working knowledge of cloud-based solutions.
SKILLS AND ABILITIES
- Expert knowledge of information stewardship, access, privacy and governance models, related legislation, standards and principles and of digital health solutions, practices and trends.
- In-depth knowledge of new and emerging digital technologies and healthcare transactional, reporting and warehousing information systems and their impact on information stewardship, care and service provision.
- Ability to develop, implement, support and evaluate enterprise transactional, reporting/warehousing and cloud solutions.
- Advanced analytical skills and understanding of analytical techniques and concepts; ability to gather and analyse complex operations and information flows, information, technical and security architectures and processes to facilitate risk analysis and decision-making.
- Ability to develop and implement strategic and project plans, policies, procedures and standards.
- Excellent interpersonal and relationship-building skills, with the ability to provide leadership to a diverse team and interact comfortably with a variety of disciplines at all levels of the organization and across the health sector.
- Strong presentation, facilitation and negotiation skills.
- Ability to problem-solve from a global systems perspective in order to effectively target and deliver viable solutions at the correct systems level(s) to effect sustainable change.
- Ability to establish and maintain effective partnerships with a variety of stakeholders while exercising professionalism, tact, confidentiality and discretion.
- Excellent written and oral communication skills including the ability to write or edit high quality business and publication-grade documents.
- High degree of proficiency with standard MS Office suite and advanced features of office computer applications such as Microsoft Word, PowerPoint, Excel, Access, MS Project, Visio and other Graphics software.
- Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines.
- Demonstrated superior organizational, project and time management, listening and recording skills.
- Use of a personal vehicle to travel between multiple sites.
- Physical ability to carry out the duties of the position.