Internal Services supports the public sector as it delivers programs and services that Nova Scotians rely on. We deliver services to government and beyond by processing a million financial transactions each year, auditing government operations, optimizing information and technology, managing major purchases for the public sector and helping public bodies administer the Freedom of Information and Protection of Privacy (FOIPOP) Act and the Records Act.
We are well-positioned to meet our goals so that other departments can focus on delivering important programs for Nova Scotians.
About Our Opportunity
As the team lead, you have supervisory and operational responsibilities related to the activities of a team of IAP Administrators who process requests for access to information under the Freedom of Information and Protection of Privacy (FOIPOP) Actand privacy-related processes / investigations for assigned client departments. As such, you work closely with both the Manager of the Access Program and the Manager of the Privacy Program to ensure operations and outcomes are aligned with the strategic vision and direction of the IAP Services Unit. As the team lead, you’ll assign workload within the team, review files and ensure a balanced workload and consistent approach to application of the Act, you’ll also coach and mentor, identifying resource requirements, escalating to the Managers as appropriate.
The team lead also:
- anticipates / brings forward any issues that arise from managing the access to information process to identify risks and manage mitigation strategies associated with the disclosure of information;
- works in concert with the Managers to negotiate and build consensus with client departments to resolve conflicting priorities, with the objective of meeting the standards and performance indicators established in Memoranda of Understanding (MOU) signed with client departments;
- assists in the development and administration of departmental and corporate policies and procedures with respect to IAP issues;
- within client departments, offers direction and training that is relevant to information access and privacy legislation, policy, and issues, and provides advice, guidance, and responses to questions and correspondence;
- manages particularly sensitive or high-profile / controversial requests made under the FOIPOP Act and coordinates government-wide requests;
- interacts with Senior Officials, other government bodies and third parties in the FOIPOP process;
- manages, processes, and makes recommendations respecting decisions on FOIPOP applications and determines the access rights of applicants while upholding and communicating the legislated obligations regarding the privacy rights of individuals; and
- undertakes research and analysis, prepares background papers, ministerial briefing notes, correspondence on all relevant matters under the control of the IAP Services Unit or Client Departments by acting as a member of the IAP Services Unit Leadership Team.
To be successful in this role, you will have a bachelor’s degree in a related discipline (i.e. Business, the Social Sciences, the Arts and Humanities, or studies related to Information Management) and at least two years of experience in a policy environment, or an equivalent combination of education and experience.
You will have a sound knowledge of access and privacy legislation and a thorough working knowledge of the Freedom of Information and Protection of Privacy Act,the Privacy Review Officer Act (PROA),and the Personal Information International Disclosure Protection Act. Experience in facilitating the development and review of Privacy Impact Assessments and agreements and management of privacy breaches or complaints is also needed in this position. You will require an ability to research, analyze and synthesize the NS Information and Privacy Commissioner’s recommendations, those of Commissioners in other jurisdictions, as well as orders and decisions of the Courts on matters related to access and privacy.
You must be able to build relationships with applicants and staff in client departments, as well as negotiate, mediate, and resolve conflicts. A high level of diplomacy, sensitivity, and confidentiality is required for this position, in addition to excellent communication, organizational, and time-management skills.
Experience developing and delivering training will be considered an asset.
Competencies required at this level are Analytical Thinking, Action Management, Effective Interactive Communication, Initiative, Team Leadership, Partnering & Relationship Building and Intercultural Diversity Proficiency.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Closing Date: 20 FEB 2019